CONTACT US
FAQ
I haven't received the product I ordered, or my package is incomplete. What should I do?
We invite you to contact our customer service via email at support@mouratoglou-apparel.com.
Our team will assist you in resolving your issue.
My package is delayed or lost. What should I do?
We invite you to contact our customer service via email at support@mouratoglou-apparel.com.
Our team will assist you in resolving your issue.
Check the status of my order and its delivery
When your order is shipped, you will receive an email with the tracking number of your package.
You also have the option to track your order in your personal account under the section 'My Account / My Orders'.
What payment methods are accepted?
You can pay for your order by credit card through our secure payment platform or via PayPal.
How can I cancel my order?
Once confirmed, it's no longer possible to cancel your order.
If you're not satisfied with your items, you have 14 days to return them and receive a refund.
Newsletter
To receive our newsletter, simply enter your email in our 'Newsletter' section at the bottom of the page.
If you're not receiving our emails, please check your 'Spam' and 'Promotions' tabs in your inbox.
I can't find the answer to my question. What should I do?
We invite you to send us a comment via our contact form above or contact us by email at support@mouratoglou-apparel.com.
Our team will assist you in resolving your issue.
